The art of premier quality service

Premier quality service, consistent product definitions and staying ahead in the game with total customer satisfaction and delivery gives Standard Fabricators LLC much to rejoice about, given the global recessionary crunch and retrenchment in virtually every aspect of the business world. Standard Fabricators LLC - being a veteran player in the metalworking industry - has enjoyed numerous market perks but over the years with growing competition and market awareness, the management has - through a successful business model - ensured that customer loyalty and brand equity remain undeterred. During a recent interview conducted by International Metalworking News - Middle East (IMNE), Mr. Percy Vas, Director at Standard Fabricators LLC shares information about the company, its products and its measures of coping with the slowdown in the economy. "From deploying state of the art CNC machinery to offering detailed drawings, product mappings, design and installation services, we are always on the lookout for shrinking our customers?costs, while consistently setting high standards for our quality and process methods." -----Mr. Percy Vas, Director, Standard Fabricators LLC. IMNE: Give a brief background of your company VAS: Established in 1979, Standard Fabricators LLC is a premier metalworking company in the Middle East with high-end projects in the UAE and abroad ?we work with a business model holding customer-satisfaction and quality standardisation at top tier. From deploying state-of-the-art CNC machinery to offering detailed drawings, product mappings, design and installation services, we are always on the lookout for shrinking our customers'' costs, while consistently setting high standards for our quality and process methods. IMNE: What metalwork products and services do you specialise in? VAS: Our product line is comprised of manufacturing structural steel and miscellaneous metal works; predominantly utilising stainless steel and aluminium whereas bronze and copper wherever warranted. Additionally, we manufacture custom-made products for the building and construction industry. We also operate a specialised sub-division, which serves as an intermediary between suppliers and end-users/stockholders of metal products. That sub-division operates as a representative of major metalworking mills and firms around the world. A few of our specialised metal work products includes structural steel buildings, staircases, gates, fences, safety barriers, cat ladders, steel doors, door iron mongery, storage racks, steel bridges, overhead crane girders and runways, louvers, gratings and roof mounted cradles. IMNE: What are the distinct features or advantages of your products compared to your competitors? In other words, identify your unique selling point? VAS: We cater to the service industry at large, where premier quality standards and necessary service orientation helps cement brand equity. Hence, we offer all products on a design, fabrication and installation basis. Additionally, we prefer to offer a full-scale package to our new and repeat clients where we offer on-the-table sales, drawing, design, installation and post-installation service. We also believe in the highest form of technological advancements in terms of machinery upgradations, state-of-the- art technology, technically skilled workforce and strict adherence to end-schedules. IMNE: What industries do you cater to? Where are your products manufactured? VAS: Predominantly, our focus remains on the building industry and its various inter-connected verticals but we have product offerings for all service-oriented industries. On an auxiliary basis, we brew highly specialised units utilising titanium gold, high-end stainless steel and/or metal glass for the interior industry. We operaEntrainement Nike